General Operation Conditions

AUTHORSHIP

In accordance with the Copyright and Related Rights Act (Zakon o avtorskih in sorodnih pravicah (ZASP)), Hotel Tabor Maribor is the operator of this website and the copyright holder of all content published on the website. No content may be modified, copied or otherwise used for commercial purposes without the written consent of.

LIMITATION OF LIABILITY

Hotel Tabor Maribor reserves the right to change and adapt the content of the website. It strives for an up-to-date and correct content and published information, which are still informative. The occurrence of technical errors or inaccurate information is possible, but Hotel Tabor Maribor is trying to prevent them or correct them as soon as possible, and provide a smoothly running website.

OPERATION CONDITIONS OF HOTEL TABOR MARIBOR

CONTRACT

General operation conditions are valid with the service order or reservation through e-mail, phone call, other reservation systems, or directly at the hotel reception. With the reservation, the client’s contractual agreement with Hotel Tabor Maribor is active. The hotel is obligated to provide and realise the reserved services according to the agreement. The client who ordered and/or used hotel services is bound to respect and follow the general operation conditions and the house rules, and is bound to the payment for the reserved or used services.

OPENING HOURS

HOTEL is opened from 0 am to 12 pm (24 hours a day).
HOTEL RECEPTION works from 6 am to 11 am and from 2 pm to 10 pm or according to prior arrangement.

CHECK-IN AND EARLY CHECK-IN

CHECK-IN to the hotel is possible after 2 pm. EARLY CHECK-IN is possible according to prior arrangement and according to the availability. From 12 am, checking in is free of charge. Before 12 am, it costs 50 % of the room price per night, unless otherwise agreed due to special occasions.

Check-in is obligatory for staying in the hotel and it is possible only with a valid identification document with a personal photo (identity card, passport or driving licence) of each guests, regardless of their age. The required data for check-in is full name, sex, date of birth, place of birth, type of personal document, number of personal document and country.

With checking in to the hotel, the guest is bound to follow the house rules.

CHECK-OUT AND PROLONGED STAY OR LATE CHECK-OUT

CHECK-OUT from the hotel is possible until 11 am. PROLONGED STAY or LATE CHECK-OUT is possible according to prior arrangement and according to availability. The costs are according to the valid price list, unless otherwise agreed due to special occasions.

Stay prolonged for up to 3 hours is charged at 30 % of the room price per night.
Stay prolonged for up to 7 hours is charged at 60 % of the room price per night.
Stay prolonged for more than 7 hours is charged at 100 % of the room price per night.

SHORTENING OF THE RESERVED STAY AND EARLY DEPARTURE

In case of an early departure (compared to the reserved period), hotel is not obliged to refund already paid costs and it has the right to charge the cost of the nights or services reserved but not yet used, unless otherwise agreed.

RESERVATION and CANCELLATION OF RESERVATION

Reservation is valid until 8 pm on the arrival day. The guest has to notify the reception about the arrival and check-in after 8 pm; otherwise, the hotel has the right to release the reserved room for sale/otherwise the hotel is not obligated to keep the reservation.

The cancellation of reservation, made directly with the hotel, has to be communicated with the hotel reception. The hotel has the right to charge the unused reserved room in case of no-show.

RESERVATION THROUGH ONLINE RESERVATION PLATFORMS

For reservations through online reservation platforms/systems, their payment conditions and cancellation conditions apply. The client also agrees with the general operating conditions of the hotel.

PARKING

On the hotel courtyard, there is a big and partially covered parking area for hotel guests only and it is a hotel property. Parking spots are marked. The use of the  parking is free of charge. Hotel is not responsible for vehicles or any damage made on the parking area.

SMOKING

Smoking in the hotel and hotel area (rooms, floors, reception, seminar rooms, restaurant, elevator and the first part of the terrace) is prohibited by low. When not following this rule, the guest is charged 70.00 € for general room cleaning.
Smoking is allowed only on the outer, covered, specially determined part of the terrace.

MEALS

Self-service buffet breakfast is open to the guests at the hotel restaurant.
The hotel has the right to change the restaurant working hours. Every change is marked at the reception and the guests are notified about it.
LUNCHES, SNACKS and DINNERS are prepared only according to prior arrangement and to the groups above 10 persons.
Taking food out of the restaurant is not allowed.

HOTEL BAR

Hotel bar is open for drinks and snacks 24 hours a day.
Selling alcohol drinks is not allowed to persons under 18 years, to persons who are showing signs of intoxication, and to adult persons who are assumed to hand them over to the underage persons (under 18 years).

ROOM KEY CARD

Rooms open with a key card. There is one key card for every room and the guest returns it at the reception at check-out.
Damaged or lost key card costs 6.00 €.

PETS

In some standard rooms in the hotel, pets are allowed to stay with their owners. The number of such rooms is limited; therefore, the reception has to be informed about the arrival of the pet when making reservation. The supplement for their stay in 10.00 €/night.

Dogs in the hotel must be on a leash. The access into the hotel restaurant is not allowed to them. On the hotel courtyard, they are free to move and have the access to drinkable water.

OUTSIDE VISITORS

Outside visitors who are not accommodated in the hotel can visit guests in the hotel lobby or on the outside terrace only. Visits in the rooms have to be reported to the reception and possible upon the check-in with a valid personal document of the visitor and paid supplement for their stay.

SAFETY

Hotel is equipped with security and fire-protection system. Common rooms, hallways and parking area are under video surveillance.
Hotel does not take responsibility for personal belongings, money and valuables of the guests in the hotel or for their vehicles in the parking area.

TOURIST TAX

Tourist tax is not included in room price and it is charged to every guest in Mestna občina Maribor according to the following pricelist: adults above 18 years 2.50 €/person/night and persons from 7 to 18 years 1.25 €/person/night. For children under 7 years the tourist tax is free of charge.

PAYMENT

The payment at the reception is made at the arrival in CASH or WITH CREDIT CARD. Hotel accept the cards MAESTRO, VISA, MASTERCARD and DINERS.

Prepayment is to be transferred to the bank account until the arranged date and the confirmation of payment must be sent per e-mail.

CURRENCY and PRICES

We are operating in the currency euro (€ or EUR). All the prices are in euros. VAT (in Slovenian DDV) is included.

Hotel has the right to change the prices.

Welcome to Maribor, to Hotel Tabor!

Let us become a part of your Maribor experience!

We are always gladly here for you in our 24-hour reception.

The DIGITAL MARKETING VAUCHER (website) investment is co-financed by the Republic of Slovenia and the European Union from the European Regional Development Fund.